Strengthen Connections with Managed Monitoring and Support Services
Managed support and technical services for phone, wired, and Wi-Fi connections free your staff to focus on guests. CCI helps you maximize network capacity and performance with expert engineering, turnkey guest Wi-Fi, and support solutions tailored to your brand.
- Call center services deliver 24/7/365 subscriber support from U.S.-based professionals who live-answer every call to your 800 number, escalating issues to our team or your experts. Optional provisioning frees your staff to focus on business growth.
- Network Operations Center (NOC) services put our professionals to work monitoring your network, spotting issues early, dispatching your technicians and tracking results. Optional remote engineering hours address design and configuration issues.
- Wi-Fi technical services manage network performance, utilization, and equipment maintenance ensuring your network stays up to date with brand compliance.